Posts tagged internet
The Al Dente Moment – What Pasta can teach Entrepreneurs!
May 7th
I am obsessed with Pasta. Ever since I traveled to Italy to get trained in the factories there (I used to work in my father’s socks factory), I cannot get Pasta, its permutations, shapes and sizes and of course how it is cooked – out of my mind.
In the context of Pasta, Al Dente in Italian literally means ‘To the tooth’. This refers to that ‘perfect’ moment when the Pasta is firm, strong, crisp and cooked – but not soft and supple. It’s just the way it should be. The best way to get your Pasta to be Al Dente is to keep nibbling on a piece of Penne or the Fettuccini while it is boiling. The very moment you can bite into the pasta and yet feel its firmness, it’s ‘Al Dente’. Immediately drain, add whatever you have to into your Pasta and enjoy (I like it with very little garlic and mushrooms sautéed in olive oil with mixed Italian herbs and top it with grated parmesan cheese). Buona Appetito!
Now, observing the ‘Al Dente’ method has inspired me to think of ‘perfect moments’ as they appear in an Entrepreneur’s life. As they say, you can never time anything to perfection, but just like Pasta, if you know when your best time is near, you can leverage it well.
Some of the instances when an Entrepreneur can enjoy her ‘Al Dente’ or perfect moment:
I can barely cook, but my cooking is better than yours.
Sometimes, knowing little of something absolutely new is better than knowing everything of something very old. To explain – in 2003, when we began working with Sony television in India on Mobile VAS, we were the only Company in India to understand ringtones, sms gateways etc. Just the fact that we could manage ‘mobile stuff’ won us the Indian Idol business in India and 50% revenue sharing across the board. Circa 2009, everybody knew how to do everything and the party was over. But in those 6 years, we managed to fund and exit the business!
Grow the Walnut – Don’t try to eat it if you can’t open it.
In 2006, Mobile2win China was in business since the last 5 years and the operational difficulties in China were increasingly hammering us. We had a great platform, operator connectivity across the length and breath of the PRC and very scalable technology. With all this, we were still struggling to make money. We had grown and ripened a beautiful walnut but couldn’t understand how to open it and enjoy it. If we waited too long, the fruit inside would rot. As we were wondering, the Walt Disney Company came along. They were keen to have a ready-made mobile platform with operator connectivity in China! They weren’t looking for revenues in a Company but an operation with employees and licenses and the knowhow. They bought out mobile2win from us in an all cash transaction that made us 6x on our original investment. Disney was the squirrel who was destined to eat the nut. We were fortunate to find them at just the perfect time!
Being the first item on the buffet table.
By 2007, lots of VCs who had made money in the MMOG (massive multiplayer online games) business in China and Korea were punting that India would be the next geographical bet for massive valuation businesses using these games. Their thinking was that China and India were similar in many ways, and if Shanda and The9 could become billion dollar plays in China, the same story could repeat itself in India. As part of this punt, VCs began looking at entrepreneurs in India who had gaming experience, and my name along with that of my co-founder – Mahesh Khambadkone popped up. A few meetings later, we had co-founded Games2win and were given a cheque of 5 million dollars by Clearstone Venture Partners to start up that business. It’s full credit to Clearstone that they quickly accepted our point that MMOG was not working and allowed us to change our business model to casual snacky browser games. But Games2win was started up because we were the first set of entrepreneurs that the VCs met when they came to the buffet table. I guess we were the right people, in the right place and at the right time.
‘When’ is a matter of personal taste..
If you look at the cases of Yahoo passing Microsoft, Groupon saying no to Google, it’s the chef saying, ‘I don’t want perfect Al Dente. I’m happy to serve the pasta maybe soft, maybe supple but at the time I want to serve it’. Nothing wrong with that! Yahoo and Groupon continue to march on. On the other hand, Sabeer Bhatia sold Hotmail much earlier than the Al Dente moment. Given the way valuations have soared, Hotmail could have fetched 4 Billion, not 400 million? Who knows?
If there was ever a perfect ‘Al Dente’ moment, it was when Steve Case sold AOL to Time Warner. A small fledgling company positioned itself so cleverly to an old media behemoth and the values that it extracted are now historical and soul shattering. Unfortunately, in the case of Time Warner, what they thought was ‘Al Dente’ Internet Pasta turned out to be Al Dente Rotting Garbage. Billions of dollars of value were destroyed cleaning up that horrible stinking kitchen (AOL+Time Warner).
Chef’s tip: Be your own Chef. Taste your Pasta at all times. When you think the time is right, just serve it – ‘Al Dente’ or not.
[via Rodinood]
A device that proves if you’re really sick
May 3rd
Calling in sick and “having a doctor’s note” won’t get you a free day off work anymore, at least not in Malaysia. A USB device, called SickVerify, will eventually substitute the role of doctors as providers of medical certificates. By August 2012, doctors across Malaysia will lose the legal authority to issue medical certificates. From then on, all workers will have to submit to a test using SickVerify to substantiate their claims for sick leave.
Using a complex series of algorithms, SickVerify measures the concentration of antibodies and cortisol (shows up specifically from stomach cramps) in the saliva sample to determine whether the subject was ill during the time period claimed for sick leave. The device is reportedly 98.9% accurate.
The test itself is blindingly simple and quick. The subject wets a fingernail-sized piece of cotton with his/her saliva. The cotton is inserted into the compartment of SickVerify, which is then plugged into any laptop or desktop via a USB socket. A program provided with SickVerify can then be run to begin the test (which takes approximately 3 minutes) and display the results.
This might not be a bad idea in the United States, as employers loss $1.8 billion from March Madness alone. But would verifying everyone’s sick leave excuses really fly in this country?
MyBestFit finds the best fit for women’s clothing
Apr 27th
With no sizing standards for apparel manufacturers, women especially have the toughest time in finding clothes that fit. Different sizes will fit depending on the brand, meaning that venturing into a new brand will need guesswork in determining the size that fits. All that is no more with MyBestFit, a full-body scanner similar to TSA checkpoints at airports, and go through a 30-second scan which takes 200,000 measurements using low-power radio waves. After the scan, the MyBestFit kiosk uses a database of over 50 stores to spit out which numbered size at which store in the mall will fit the woman best.
Currently, the full body scanner is only in one location: the King of Prussia Mall in Pennsylvania. But, the kiosk will show up in four other malls in the coming weeks, as the technology has already received positive reviews for its accurate results. To be included in those results, stores must pay a fee, and will come up if a woman’s size and body shape are a great fit for that stores clothing. These results are put together into a Shopping Guide for shopper to take with them. The Shopping Guide lists styles that fit the exact body shape and can be filtered the list by brand, style, price or retailer. The Shopping Guide can even be accessed online at the MyBestFit website.
Best part? The service is free for shoppers
The body-scanning technology won’t stop at apparel, said Bob Kutnick, the company’s vice president of Technology. Within the year, the machines will work in a variety of different settings, including the health, fitness and automotive industries.
“Right now, it’s simply recommending some apparel, but since we have your body dimensionality, it will tell us what bikes and cars best fit you,” Kutnick said. “We can also work with you on toning your body, so rather than just weight loss, a number on the scale, you can see how your body has changed, let’s say from fat to muscle. So if you wanted to take off stuff in your waistline, we can actually show this visually and highlight it in green, for example. If you gained, we could highlight that in yellow.”
Are you happily married?
Apr 26th

They say that happily married couples begin to look like each other as they age and grow older. I don’t know how far that is true, but I do know for sure that getting the right co-founder(s) for your business can be as rewarding as the soul mate you may have found or may still be searching for.
It takes two to tango
Hewlett Packard, Google, Microsoft, Yahoo, Larsen and Toubro – look around and will be stunned by the number of legendary firms that have been built by two or more partners. There is a magic that comes alive when like-minded people come together to create an enterprise. Sure, there are businesses like Facebook or Apple that are one man armies, but if you speak to Marc Zuckerberg or Steve Jobs, I am sure they would agree to some of these concepts:
Ownership:
The Soul of a Company rests with its founders. Sure, the heart lies with key executives and senior management but there is that critical heartbeat that only founders can emit. Pain is what founders feel whereas discomfort is what employees feel.
Ask any start up entrepreneur and she will understand. Hired folks who seem so dedicated and committed to your business suddenly become cold and unattached when it is appraisal time or even the weekend. It’s co-founders who have 2 hearts that beat simultaneously.
Race Tactics:
I often say that a start up is like a relay race. You run your course and then hand over the baton (Company) to the next runner (acquirer) who runs his lap. In reality, after the first lap, when the entrepreneur looks around for the acquirer, there isn’t anybody there. That’s when you need your partner to really take the lead so that you can slow down for a couple of laps at least.
I remember what Gaurav Deepak of Avendus Capital told me once. He said ‘Alok, when I get beaten down and am completely dispirited, I look forward to my partners to take over from me’. It’s similar to professional bicycle racing. The lead racer takes on the headwinds for a few laps and then slowly slips behind for the next biker to take the lead in rotation, always making sure that their team is leading.
I meet so many older generation and very successful entrepreneurs who run small and medium businesses. They have no co-founders and lead very sad lifestyles. They rarely take holidays, work almost all days in a year and seem so distanced from their families. They just haven’t understood the concept of co-owners.
Ditch the Horoscopes:
In the arranged marriage circuit, the easy way to drop the discussion for either the boy or the girl being matched together is to inform the mediator that ‘the horoscopes didn’t match’.
In my humble start up experience, my belief is that the similarity of the mindsets (more than training and skills) is what actually makes the value creation happen.
If your co-founders have the same set of principles, goals and dos and don’ts, then everything falls into place. It’s not about ‘I am the marketing guy and my co-founder is the tech guy’. It’s about a couple that THINKS in the same manner, even before doing.
Try this test – take Co-founders of a great Company into separate rooms and ask them ethically challenging questions – you will notice that their answers will be identical.
Role Playing:
There is a fine balance of role-playing in a relationship that works well. In the highly complex business world of today, you need clear demarcations of who is the aggressor- the person who fires and screams, the mild mannered founder – who should always be in front of the investors, the motivator – the leader and sure enough the partner who can call you in the middle of the night without any hesitation.
Study successful marriages carefully and you will see how beautifully role-playing is carved out. Couples quickly figure out their strengths and weaknesses and then distribute who does what as they start and raise their families.
In my businesses, I am the bad guy. The maniac, who loses his patience and just blows up like a fuse. But how do I get away with it? All thanks to my co-founders who balance my destructive behavior beautifully.
Sometimes it’s time to let go:
Sure, the best of relationships drift apart. Sometimes the departure can be ugly and sometimes just smooth and easy. The real challenge is to accept it and move on. I see folks clinging on to partnerships and co-founders who have stopped creating value and are actually destroying equity. It’s your role to step up and actually have the heart to tell your partner to move on.
Trust me, when you put on that Armor of Steel and let go, you will be so relieved by the burden that was crushing you and in a few months or years, your co-founder will thank you for the move.
Partners are what make life successful. Don’t ignore them.
[via Rodinhood]
Startup Talk: Keepstream tries to reduce social media noise
Mar 30th
Some great startups come out of Startup Weekends and better so if you and your buddies cooked up a startup at Case Western Reserve. What started off as CorkShare – a tool to organize your social media streams across twitter and facebook has now evolved into Keepstream. Keepstream helps you organize it. Keepstream is a social media curation tool that helps you collect tweets, Facebook posts, and website bookmarks, and organize them into shareable, embed-able collection pages. This is useful for bloggers, marketers, or just about anyone who wants to curate the chatter from a conference or event, a news headline, or a hashtag chat. But even simpler than that, you can use it to organize your Twitter favorites and retweets, making it easier to share them with your friends or look them up later.
We have setup the Ideabing keepstream page ourselves and it looks as good as gold. Publicly launched in March 2010, Keepstream is a graduate of the Capital Factory early stage startup incubator program.
Entrepreneur Advice: Madam, Are you Pregnant?
Mar 29th
We had established a 30 odd headcount office in Shanghai in early 2001 and were steadily ramping up our operations as Mobile2win, China. Contests2win and Softbank were the original investors and we were operating under strict Mainland China’s government’s guidelines.
As the paperwork increased, we began looking around to hire secretarial staff. As soon as we had spread the word, we intriguingly began receiving resumes of many women – all in their twenties, married and well settled. One afternoon, one of our rather talkative and assertive Sales Head took me in confidence and revealed something quite chilling – He said that all those women who had applied were actually pregnant and were applying for jobs, that they could lock into and then claim maternity benefits as per the dictated statutory guidelines. This was a standard ploy of gaining ‘free employment’ and we should be avoid falling into such traps.
Simultaneously, I was pavement pounding the streets & meeting clients in frozen China. I had a strange situation on my hands. Across Shanghai, Beijing and Guangzhou, large Chinese local Brands dominated the marketing scene and were big budget spenders. Sure, the Fortune 500 brands were around, but the Chinese brands made quick spend decisions on Internet marketing and were lucrative customers.
The only problem was that all these Chinese brand managers expected ‘gifts’ to be left behind for them. It was not money but surely enough a bribe in exchange for business. My local Chinese team members who accompanied me told me, ‘Sir, this is the way business is done in China’.
Both the cases above presented ethical dilemmas to me. They forced me to walk the tight rope of being ‘righteous’ vs. ‘practical’, ‘academic’ vs. ‘practical’ and most importantly a ‘rigid businessman’ vs. a ‘practical one’.
Was I supposed to ask the ladies who came for the interviews indirect questions leading to figuring out if they were indeed pregnant? Pretend that we needed men secretaries’ because they might be required to work the night shift?
In my meetings with the local Chinese firms, was I supposed to carry gifts bought in China and pretend they were from India and just hand them over as a token of friendship?
This blog post examines the challenges of ethics and principles in entrepreneurial and start up life.
Don’t become a cheat if someone cheats you.
Very recently, in one of the group Companies, my COO and I had vocally assured a newly recruited Business Development executive (21 years old, 15k monthly salary) that she would be compensated for the value of ‘barter’ deals that she bought into the company.
Just after a few television spots in return for a couple of web pages, she produced a commission statement of Rs 81,000 for just the first month!! I first thought she was confused but quickly understood she had the mind of a cheat.
All she had done was reproduced the top ‘rack rate’ (stated nominal value) of the media of the TV spots we had received as barter (Rs. 40 lacs), without considering that the value we had provided in exchange to the channel was actually only Rs 1 lac . This rack rate is the typical exorbitant rate you see at the back of a hotel room door (for statutory purposes) – despite you having paid less than half for it. I logically tried to explain to her that Companies exchange the ‘true’ value of goods in the end – so despite the printed rate of the media value being 40 lacs, since we had provided the channel value of just Rs 1 lac, the TV spots we had received were also worth 1 lac since that inventory was unsold by the channel! Simply explained, if I gave you a ball point pen and took another one in return from you, the real value exchanged was Rs. 10(actual value of buying the ball point pen). Sure, as a kid (or better as cheats), I can pretend that my ball point is worth Rs 400 by putting a sticker on it but I was still exchanging it with you for Rs 10! (And hence I am not a kid –just a fraudster).
She insisted that she be compensated on this ‘notional’ value of 40 lacs- given the commitment made to her.
We paid her without any more discussion and surely ‘relieved’ her of her post also.
The lesson here is that we DID not stoop down to cheating even though we were cheated upon. There was no written agreement we had with her for this payment and could have easily refused to pay but we did not.
Why did we pay her?
Because these situations test the principles and the moral fiber of a Company. There is no other way of ‘testing’ where you stand on ethics without such real situations!
In the evening, I chuckled and thought of the 80k paid as fees for an expensive GMAT test of Integrity – whose results thankfully were instantaneous and on which we had received a perfect score!
Being practical.
A couple of years ago, a labor inspector arrived in our office to check our provident fund records. To his utter disappointment, he found that everything was perfect and hence there was no scope for a bribe.
He still insisted on a ‘gift’. When we refused, he did the unthinkable – he sat down on the visitor’s sofa and refused to move. Not just the first day but 3 days in a row!
On the 4th day, tired of having an ugly, smelly owl in our pristine office, we paid him some cash and bid him a happy departure.
I found it practical to bend my ethics a bit in return for the sake of sanity and the healthy atmosphere of the office!
Taking a bullet
A few months ago, one of my ex co-founders ‘informally’ partnered with c2w (contests2win) to launch some niche vertical sports sites.
He came from a real world economy and had lost touch with the digital media world for over 5 years. He spent months in our office learning the ropes, getting lots of art and programming development work done and just leveraging the entire resources made available to him.
A few weeks before launch, this partner took me in a conference room and declared that he had new ‘views’ on the partnership %’s that were earlier agreed upon and that he was not happy to stick to the original commitment.
We had this meeting at 12:58 pm. I told him that I would think about it and revert. At 1:01 pm, I wrote a mail to him saying that there was a fracture in our business thinking and hence the deal would not be possible.
He offered to buy out what we had made in terms of the product, but we took a call and swallowed a Rs 25-lacs hit (actual cost of time and money) rather than selling out on our ethics and principles.
In this case, we made the gun & the bullet and trained the shooter – only to have him shoot us in the face.
The satisfaction was going home with the headline that we don’t SELL principles, but only our services. And they cannot be bartered!
So how did we deal with the China situation?
I did not heed my China Sales head’s warning and continued with our interviews. Amongst the 3 ladies short-listed, we finally selected a simple, homely (and possibly pregnant) lady.
9 months later, there was no baby.
I later found out that the Sales Head was trying to place a couple of his cousin brothers in the Company and hence had fabricated the entire story!
As far as the Chinese brands went, we did not work for them. Instead we focused on the Fortune 500 brands and won strong business from them – leading to Siemens investing into the Company in 2003 and the Walt Disney Company buying out Mobile2win China in 2006. Neither Siemens nor Disney would have touched us if we had started bribing our way into business.
Mao said – behind every great fortune, there is a great crime.
Rodinhood says – Inside every great entrepreneur throbs an ethical heart.
[via Rodinhood]
Startup Talk: Happy Grasshopper wants to convert everyone you meet into a referral
Mar 24th
We have written about Publishedin and about how the referral landscape is changing. Today, we have another submission from a rather interesting startup that wants to make sure everyone you meet, not just email becomes a referral source. The startup – Happy Grasshopper is again changing the way you keep your contacts productive.
Happy Grasshopper is a referral marketing service that helps you turn anyone you meet into a referral source. All that you have to do is upload the email addresses of past clients and people you have just met. Happy Grasshopper’s writers will draft and send a friendly, relationship building message for you about every 3 weeks. Unlike traditional e-newsletters, the messages sent by Happy Grasshopper are designed as conversation starters and help you build relationships. You simply edit and/or approve the messages before they are sent. They are delivered from your email address and all replies go directly into your inbox.
This is an interesting model since it brings a personal touch to email marketing. This could be a game changer since email marketing has more or less been tagged as “spam” for the most part. After all. who does not want to maintain relationships in the world of global business that compels you to keep the conversation going.
Startup Talk: Time3 tries to solve the cloud security problem in its entirety
Mar 21st
Now that the “cloud” has taken over our lives it’s natural that startups will sprout like weeds in an ill maintained garden. But every now and then flowers blossom from among the weeds. Time3 is one such startup based out of Nevada, USA.
The most pressing issue about the cloud is about data security and privacy. What makes security implementation so difficult on the cloud is it’s complex architecture and multiple points of access, especially in public clouds. Time3 has engineered a brilliant solution that counters this problem by wrapping the entire cloud in a shield of sorts. By doing this, Time3 is trying to solve privacy and security problems as a whole instead of working on an incremental approach to cloud protection. Since the internet was designed to let you access prettily rendered HTML, the current scenario of web applications creates a scenario that was never imagined when the www was engineered in the first place. Time3 solves these issues while restructuring the way people access information from the cloud. We wouldn’t be surprised if Time3 is acquired by large cloud and security corporations such as EMC or Symantec in the near term. PR follows.
*********Start Press Release***********
US start-up company TIME3 Inc. has reached agreement to commercialize the Total Information Management Environment (cubed) “TIME3″ – a revolutionary framework that radically alters the paradigms underlying the World Wide Web. Online security, privacy, control, and efficiency are all at your fingertips with the TIME3 internet software solution.
TIME3 addresses the fundamental design flaws of the Web, including identity theft, e-Commerce fraud, privacy concerns, piracy issues, misuse of social networking, spam emailing and malicious viruses; that currently consumers have no option but to tolerate.
TIME3 achieves this by wrapping a protective layer (“Wrapper”) around the Cloud (content, information,applications and services) and providing a simple, secure, fast, relevant and integrated user interface that only talks to this Wrapper. TIME3 does not replace the Cloud, but provides this Wrapper to ensure the consumer is totally protected by providing them with a single, controlled entry point to the web. In effect TIME3 transforms the way people access and use the web by creating this controlled connection for each validated individual, through which they set their parameters for privacy and access to the Cloud.
The World Wide Web was never designed for the commercial applications and uses now being attempted. Companies like Microsoft, Google and Facebook are attempting to apply fixes and enhancements to address issues such as privacy, but they are just “band-aids” on a essentially flawed system.
TIME3 is a fundamental shift in the way you engage with the Cloud and as such is a dramatically different approach. TIME3 has been designed from scratch, with a commercial development approach that changes the underlying paradigms. Its unique 3-party Relationship Security model permeates the core technologies and begins with s SSL connection between the user interface and the Wrapper.
Key features of TIME3 come from each individual, business or other organization being uniquely validated ensuring they are identified throughout the framework. This validation of an entity enables core functions within TIME3 such as: secure access to the Cloud, eliminating the need for multiple login’s and passwords to each service; trusted communications eliminating spam, viruses and unrequested advertising; integrated functionality like Location Based Services providing a simple way for services to be enriched; data modifications needing to be approved by all relevant parties reducing the capability of fraud; and the removal of piracy through inherent Digital Rights Management. These are just some of the features of the TIME3 framework making the difference between this approach and the band-aids of the current technologies glaringly apparent.
TIME3 is not just a secure framework for the current Cloud technologies. It is also able to integrate legacy applications and non-web enabled applications, making this system just as relevant for businesses wanting to migrate in-house software into a Cloud.
TIME 3 Inc. is currently in discussion with a number of parties to secure country licensees to bring this product to the global market. For more information please visit http://www.Time3.org.
Contact: RJ Joksch, 602-324-9530, email info(at)intl-group(dot)com
Contact: Russ O’Kane, 918-407-2892, email russ(at)pacbri(dot)com
*********End Press Release***********
Startup Talk: Appsplit wants to create a massive app marketplace
Mar 17th
We are seeing this as a trend now. When there are too many things to be sold what’s more better than a marketplace? But where there are 500,000 apps available for purchasing, it takes a whole new twist. A few good apps bubble up to the top and the rest get left out sinking to the bottom. All that siad, the app business is so lucrative that more developers want to dive headlong into the app scene without a second thought.
In tha pst we had featured Appbistro – a startup trying to create a marketplace for facebook apps. Today we are featuring Appslit – a startup that wants to create a marketplace for iOS, Android, Blackberry, WebOS and Facbook apps. Technically speaking, the concept is quite simple but Appslit has a whole new angle to it. While the startup allows developers to sell apps at wholesale rates to potential buyers it also allows app developers to work with Appsplit on making a product successful, for a cut of course. This is a brand new way to attract developers to submit and let Appsplit (called the Split program) manage apps that may or may not sell too well while looking out for potential whole sale buyers. This way appslit is doubling up as an app marketing consultant and borderline investor – taking anywhere between 40% to 60% of app profits based on the contract period.
Stratups such as these bring to my mind questions about sustainability of single owner apps. Yes, there is an opportunity to grow thanks to the ever growing consumer and manufacturing base for mobile phones and the ever growing user base of facebook. However, there is also a need for liability sharing in the app developer’s invetments since there are too many apps put there. This is what Appbistro is doing. Taking a share of the liability in an app’s journey to success is a great way to encourage development of new innovative apps.
All this said, we believe that there is space for a bunch of app marketplaces in the ecosystem as single the Android market and Apple Appstore get crowded. All this given, an intermediary who can manage risk certainly helps.




